Candidates

Network Admin

The primary focus of a Network Admin is to participate in projects that support technology growth and innovation. Network Admins also support and administer internal and customer technology infrastructures and provide advanced technical support including server platforms, storage, network, and other cross-functional capabilities. They work with other Engineers to develop and implement new solutions, improve existing solutions, develop and document procedures, and provide a path of escalation for complex or high-risk IT requests. Additionally, their ability to interact, collaborate, consult, and facilitate initiatives with customers face to face on site is vital.

The Work:

• Projects

  • Drive, track, and complete assigned IT projects

  • Complete tasks in a timely and quality fashion

  • Adhere to and develop implementation, quality control, and change control standards

  • Keep IT management apprised of risks to project success

• Innovation

  • Identify and implement new technology needs

  • Research technical concepts and educate other team members as needed

  • Present research / proposed projects to IT management

  • Participate in technology evaluations

  • Provide input on application integration, design, security, reliability

  • Collaboration with other design teams within IT

  • High aptitude for business understanding and proactive application of technical solutions to business challenges

• Support

  • On site, client facing support for training, troubleshooting, and consulting

  • Proactively identify, research, and resolve technical problems

  • Responsibility for managing assigned tickets and time tracking in assigned queues

  • Provide after hours on-call support

  • Participate in after-hours maintenance

  • Keep IT management apprised of critical issues

  • Provide feedback and recommendations regarding service delivery improvements

  • Ability to work in a secure datacenter environment (including lifting up to 50 lbs.)

• Documentation

  • Adhere to and develop documentation standards using IT Glue

  • Lead the creation of quality technical processes and procedures

  • Ensure documentation is sufficient to yield reproducible results

  • Identify gaps in existing documentation of the infrastructure and assist with resolution

  • Assist with policy, security, and compliance documentation efforts

Expertise:

• Minimum of an associate’s degree or equivalent experience or technical certifications

• 3 or more years of proven systems engineering experience with a focus on Windows and industry standard network platforms

• Experience with multiple technologies, processes and environments with a proven ability to execute against project plans in a fast paced, rapidly changing environment

• Experience working with clients on site for support, consulting and training.

• Subject matter competency with

• Labtech and related RMM utilities

• IP Phone platforms (Avaya, Allworx, Cisco)

• Virtualization platforms (Hyper-V)

• Cisco switches and routers

• Mikrotik switches and routers

• Knowledge of dynamic routing protocols

  • BGP

  • OSPF

• Troubleshooting phone and network traces/packet captures and logs

• Experience with enterprise wireless platforms (Ubiquiti, Ruckus)

• Fortinet firewalls

• Connectwise Manage

• Office 365 and RDS deployments

• Strong desktop troubleshooting skills and instincts

• Familiarity with macOS

Azure Trainer

Job Description:

Successful Azure Architects are responsible for leading the development and delivery of industry-leading   Learning   Services and technologies for students and practitioners.

Help shape the future of Azure users: Are you a transformative trainer with an expert Azure acumen? Help our team transforming the way our customers learn “Cloud Computing”. With new technologies and fresh content models, we are creating opportunities for you to add to our technical team and brand.